What to Expect
What to expect when contacting Jigsaw
First contact via phone, email or enquiry form is a first opportunity to let us know what you are seeking help for.
After an enquiry, you may expect to be contacted by a jigsaw clinician within 2 days. Usually a no-obligation phone conversation or email is a helpful starting point to consider whether to pursue an initial meeting and also provides us a chance to consider which of our clinicians would be a good match to meet your needs.
You would then be put in touch with this clinician to arrange a meeting time.
The aim of an initial meeting is to reach a common understanding about what is going on and how to best help you. Sometimes you might feel an initial consultation is all you needed. Sometimes this will be the starting point for a piece of therapeutic work between you and your therapist. Sometimes in an initial meeting you might reach the conclusion that another clinician or therapeutic approach is better suited for you and you will be signposted in the right direction to take this step.